Redeemed a Winners ecard but I accidentally deleted it before I could
add it to my digital wallet.Can’t find it anywhere on my phone.Can I get
it reset to redeem it please?
Why did Telus disable my services 3 days before my move appointment?They
did this a month ago "by mistake" and it took days to get everything
running again.I understand that (depending on time zone) Telus
discontinues service the day before your reco...
I can not seem to pay my phone bill on the MyTelus website, nor the app.
I can view my bill on the website, how ever there is no option to pay
it, anywhere. I can see everything except a "Pay now" button. As for the
app on mobile, the billing page si...
Hello, This has been a source of frustration for years now - I have an
[email protected] email address. Whenever I try to access Google Maps
(it's incredibly useful to have access to this... other maps are nowhere
near as good) - or when I try to logi...
I got cold texted about a Telus internet promotion and gave them some
info before changing my mind. All they asked for was my account number
and postal code (which might as well be my building's address). I'm not
100% certain it was a scam as they we...
Telus customer service and billing system departments either choose not
to communicate with each other or they are incompetent. Telus
overcharged me in October and November, I paid the overcharged bills,
and their service reps assured me that my bill...
Account [mod edit - personal info] - this account has been disconnected
twice in November winter months I might add, and now it’s not even the
first week of December. I would like to put a complaint in as this is
ridiculous 3 times in 5 weeks and I’v...
I'm trying to upgrade my services bundling Internet and TV and the
online system sends me to Telus Assist rather than to Checkout. I've
spent over an hour waiting for a live assistant and then they aren't
prepared to give me the online deal.
