I'm trying to login to "My TELUS" through their website on browser on my PC and i've been getting the message that it's down for maintenance for over a day now. Is everyone having this issue or is it just me?
So it seems that I have TELUS Rewards available on two accounts, my home account and my security account. I haven't been collecting as long on my security account because I was previously with ADT and at one point, I received notification from TELUS ...
I ordered the calendar in early November, it still has not arrived. I realize we had a postal strike, but that ended several weeks ago. Status update please.
hello all.....anyone have success in actually returning equipment once you terminate their ridiculous contract? I was on hold for 2 hours, and requested to speak to a manager. From there I spent another 20 mins on hold before the call was dropped. No...
I am having an issue (along with other users who have reported in this forum) of not able to reset my password for my Telus account. I can get an email from Telus to login with a link with the same email address thats assigned to my account, but if I...
Tired of the BS. Since day one, we've had issues with internet, wifi, poor internet speeds, TV box issues, PVR issues, package and subscription issues, app issues, web app issues and then there's the customer service. On MULTIPLE occassions, issues w...
To start off the story, Telus had installed a Fiber Optic service line to my house a year or two ago. I did not have Telus service at the time, but they did the install regardless. I had an issue with the line hanging low, and had the technicians com...
I've been trying to switch to Telus home internet and tv since October24. They finally were able to come to my house Jan 2nd (after 4 previous home visits since Oct24 failing to perform service) and get the service set up. That evening I received an ...
Hi, moral of the story is I'm moving - my new address doesnt have fiber as an option... so I need to cancel my service. Working in IT, I genuinely need the fiber connection, not copper. I've spent 9 hours on the phone the last 2 days with these... "r...
I forgot my password and pushed the forgot email. But after many tries I didn't receive any email.
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