My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

recovering deleted e-mails

Hi, is there anyway to recover deleted e-mails? I inadvertently deleted ALL a few weeks ago. Not just in my trash but are completely deleted....

bevinbrtz by Just Moved In
  • 580 Views
  • 1 replies
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Can't manage my home services online

Hello Telus community, I have been with Telus for a week and I am exasperated, not only by glitches in my service, but also by the errors in My Telus account preventing me from managing my services online. I can manage my mobile accounts without any ...

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gschwarz by Friendly Neighbour
  • 926 Views
  • 3 replies
  • 0 kudos

Redeeming Rewards

How do I redeem points when I keep getting "You cannot pick this item at this time try again later?"

Ruth4 by Just Moved In
  • 980 Views
  • 3 replies
  • 0 kudos

gift cards

I would like to get a physical gift card instead of an e-gift card with my reward points How can i do this ?

BellaF by Just Moved In
  • 648 Views
  • 1 replies
  • 0 kudos

How to actually get service after 3 days of nothing

Our Internet and TV have been down for three days. My wife has contacted Telus in every way possible and they keep giving her the run around. We live in a building in a dense urban area, they say there is an outage but it is the one she reported! No ...

Cancelled service but still being charged

A month ago, my husband called to cancel our home security as we were moving. No problem, they confirm it will be done and advise him we should bring all our equipment (we were transferring internet to the new house) with us.Internet gets set up at t...

CDMama by Just Moved In
  • 1184 Views
  • 6 replies
  • 1 kudos

Home internet service

My home internet service is not working since yesterday. I have taken all measures suggested by customer support including ,reboot the router, but no solution. Any advise?

Tilahun by Just Moved In
  • 440 Views
  • 1 replies
  • 0 kudos