My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Sketchy internet/wi-fi

I pay for high-speed internet but my tenant in the basement (who also shares the house internet) constantly has problems with internet dropping/cutting out

JF5 by Just Moved In
  • 630 Views
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Resolved! Phone scam about new plan

Got a call from a non-native-English-speaking person claiming to be from Telus and offering me a new phone plan that is cheaper than my current land-line plan, similar to the Home Phone Lite plan. He knew some of my personal information so I thought ...

Swany by Neighbour
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  • 12 replies
  • 2 kudos

T3200 WiFi

Why is it (and how do I fix) that android devices work perfectly fine on this WiFi but all Apple products do not. They lose connection and operate very slowly once they do connect.

Kimmik by Organizer
  • 1390 Views
  • 3 replies
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Poor customer service and loyalty department

Why I am paying $120 for internet and TV while so many while one in particular person was paying $168 for ( more than 7 theme pack Tv , internet and landline . He called Telus loyalty and got home security ( full package of security) for reduced $95 ...

Rishta by Just Moved In
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Free TV bundle

I opened a new account. I clicked on the free TV bundle. I had telus run a new fiber optic for the first time in my area. It's been almost a month. I have the cable box and no TV. Not even a tracking number. Not only that I'm dealing with a past acco...

J_Ocol by Just Moved In
  • 896 Views
  • 2 replies
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Resolved! I keep getting calls

I keep getting calls from 888 811 2323. There will be a few seconds of silence, sometimes I say hello? I never get an answer but they quickly hang up. I tried calling the number and it was Telus support? Why is this happening?

Can't post in forum

Greetings, I'm trying to post in the Internet & Home Phone forum, but I keep getting an error message saying "The requested URL was rejected. Please consult with your administrator.". How do I contact the administrator? Thanks,Shane.

Shane by Leader
  • 1763 Views
  • 5 replies
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Internet Usage alerts

I have been receiving email alerts every month for at least the last 6 months to tell me I am approaching my Internet allowance. Trouble is, I am not. I am usually about 60% of my allowance according to MyWifi when Telus emails me to say I am either ...

SarahJ by Just Moved In
  • 1032 Views
  • 2 replies
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