@TELUS_Support can you please message me with info too? I received the same message for three days "You are temporarily unable to redeem this item. You may please try again later." I spent two days going in circles via "support" on the My Telus app (...
After two hours on the phone, I was finally able to redeem my points for gift cards before they expire. Very mixed messaging... first I was told one gift card per 24 hours, which meant I was not going to be able to redeem them all. When I asked where...
This seems very "convenient" for TELUS and not for customers. As usual, existing customers fall by the wayside in terms of communication. An email to customers with a subject line like "Important Information Regarding Your TELUS Rewards" would have b...
