TELUS Neighbourhood

Resolved! Loyalty

It's great you want to expand your business and tempt new customers with free products. But what do your current customers get? As far as I am aware, nothing. Current customers who sign on for additional service(s), and customers who have been with y...

Resolved! Internet

Hi.I use my internet for gaming and i've noticed that the internet speed gets extremely slow when ever i play. i am currently paying for 50 MBps. When ever i start playing games, the internet speed goes down to around 5-10 MBps, and my ping goes up a...

Resolved! Accessing Netflix steps

How to I get Netflix through my Optix box? I KNOW I should be able to, so what are the STEPS?

Resolved! Internet connection is showing limited access. Why?

Resolved! email

When I check webmail.telus.net, the inbox is always empty. It appears that as soon as mail arrives in my computer, it disappears from the server. This wasn't always the case. Is the setting for this on my computer or on the Telus webpage.? Previously...

Resolved! Wy my confirmation code dos not working

Resolved! Somebody put a tick on my last post which i left open for a reason

I have still not seen my account on line or my credit card online credited for the $85 upgrading from 25mbps to 50 mbps .My bill including that $85 has been debited to my credit card by Telus. No refund at all on account or Credit card.Please do not ...