My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Land line

Land line suppose to be working today. What time can I expect that to happen?

Dwells by Just Moved In
  • 2557 Views
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Resolved! Super Channel English... Please???!!!

I have had Telus TV since 2006. I switched from Star Choice (now Shaw) to Telus because I am a Telus employee and want to support my company. Back then I could understand that having Super Channel in French may be normal because it was new in Quebec....

Robyn75 by Just Moved In
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Resolved! paper bill

I see I have to pay $ 2. for paper bill... Can't you send the bill by email?? Thanks

e mail

I am accessing my e mail away from home. Each time I open my e mail all previous e mail in the inbox has disappeared. Why? And, how do I recover them?

cc by Just Moved In
  • 2638 Views
  • 1 replies
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Resolved! Current plans for Optik tv fibre laying

I live in an apartment in Victoria, at the foot of Quadra Street, within 2 blocks of hotels and condos and 3 blocks from the parliament buildings. 4 years ago I began investing in flat screens and a major 7.1 sound system, all after the Telus announc...

george by Friendly Neighbour
  • 11459 Views
  • 11 replies
  • 1 kudos

Where to get a new Remote.....

Can't seem to find an answer from anyone, I am having trouble with our remote for our Satalite/PVR. Any time you press the "Guide" Button the screen goes black and the picture shrinks and goes into the right hand corner, then sometimes the TV goes of...

Browser can't find server at ebill.telus

The page at https://ebill.telus.com saya "Browser unsupported" when 'view e.bill' is selected from the account summary displayed by the same firefox browser. Ignoring the 'browser unsupported' which is rather silly - the browser being Mozilla Firefox...

george by Friendly Neighbour
  • 3931 Views
  • 2 replies
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Slow download speed

I'm only 1.8 kms from the central office and only get 0.35 mbs download speed per telus's own speed test. What's up with that? Thanks

ludite01 by Just Moved In
  • 2618 Views
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Resolved! I want to go peperles

I am not sure, Please have patients with me. I am 84 years old. next week. I thought I did go on your net and tried to register. My account number is ----. I just wonder if it is now registered in your Telus system. I tried to phone but was disconnec...

rkoenen by Just Moved In
  • 3669 Views
  • 1 replies
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Can I do the telus internet install by myself?

I just took a day off to go to my vacation home in Invermere so my telus tech could install my internet (from Calgary). He/She did not show. Says they tried to contact me, but I have no missed call or voicemail... I also verified the number on file.I...

Rocky by Just Moved In
  • 3960 Views
  • 1 replies
  • 0 kudos