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starchoice
Ambassador
since ‎09-26-2013
yesterday

User Statistics

  • 164 Posts
  • 2 Solutions
  • 18 Kudos given
  • 44 Kudos received

User Activity

TELUS Rewards Not Being Credited to my Account

2 weeks ago
So it seems that I have TELUS Rewards available on two accounts, my home account and my security account. I haven't been collecting as long on my security account because I was previously with ADT and at one point, I received notification from TELUS ...

TV Buffering and then Freezes on Restart Show or Resume

4 weeks ago
I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...

Optik TV Price Increase

03-12-2023
The below quoted message was on my February bill. I guess the key part of it is "as you are currently in a service agreement that is rate-protected, an offsetting discount will be applied to your account." Sure enough, my March bill comes with an inc...

Bill Payment Not Received

03-12-2023
Getting frustrated more & more with TELUS. Paid my Home Services Security bill online. After hitting the submit button, I got some kind of message, where I usually get a confirmation number, saying that sorry, we couldn't process your payment but don...

TELUS Easy Roam

09-18-2022
I don't know why Telus refuses to provide me with the Telus Easy Roam service for my postpaid mobility service. Yes, I do have an old plan. Telus tries to tell me that the service is not compatible but that is blatantly false because I once spoke wit...
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