TELUS Neighbourhood

DeanoYVR

My Disney+ Subscription included in my EPP Stream+ Premium subscription has stopped working. Disney+ says they have no active subscriptions under my user and that TELUS cancelled my subscription. Email received in August 2024: Great news, you’re ...

DeanoYVR

So we have two Apple Watch cellular users in our household.. just discovered that when either user is away from their iPhone (or their iPhone is turned off) and is relying on their Apple Watch to receive voice calls, they are out of luck. All calls...

DeanoYVR

I am keen to upgrade to Wi-Fi 6E. I see that TELUS now includes Wi-Fi 6E in all PureFibre Internet Plans 1.5G or higher. Every TELUS employee I have spoken to is not sure exactly what this means... I am being told I must subscribe to Wi-Fi Plus (...

DeanoYVR

This got resolved. My original annual Disney+ subscription that was on hold expired.. EPP had to refresh my Stream+ subscription.. all good.

DeanoYVR

I am also having the same issue. Keep getting emails that state "you haven't activated TELUS Films & Series".. which is not true. Annoying!

DeanoYVR

I am now being told this is a known issue for 8 months(!). No ETA for fix. The Call Control feature is the root cause. Sad that Telus telephone tech support staff don’t seem to be aware of this long outstanding problem.

DeanoYVR

Well... I opened a ticket with Mobility Support on May 5 and this has still not been resolved.. despite following up twice this past Wednesday and again yesterday. Any other suggestions?

DeanoYVR

Both cellular watches do have a Telus smartwatch plan... OneNumber Unlimited Access - SmartWatch

TELUS Neighbourhood

User Statistics

User Activity

Disney+ Subscription has stopped working

Calls to Apple Watch immediately bounce to Voice Mail

Wifi 6E Confusion

Re: Disney+ Subscription has stopped working

Re: Activation email for stream+ Telus films error

Re: Calls to Apple Watch immediately bounce to Voice Mail

Re: Calls to Apple Watch immediately bounce to Voice Mail

Re: Calls to Apple Watch immediately bounce to Voice Mail