TELUS Neighbourhood

Fredp

I am unable to manage my channels online, whether I use the My Telus Web interface or the App. Through the Web, I click the "Manage" link next to the TV service on my account, which brings me to a page that lists the details, but I don't see all the ...

Fredp

In the instructions for programming a remote for Optik TV, the first step is always to set the volume on the digital box to 25. I have two questions:1. Why is this necessary ?2. How do you do it ? As far as I can tell, there's no way to get the Digit...

Fredp

I have a new Sharp TV (model 4T-C55EL8UR) and trying to set up my old Optik Slimline remote to work with it. Tried all the codes for Sharp TVs and HiSense (apparently HiSense has acquired Sharp's TV business in Canada and the US) in the Optik TV supp...

Fredp · 09-01-2023

For a month or so now, I cannot manage my channels using a Web Browser. I've tried using Chrome, Safari (both on MacOS) and MS Edge (Windows/Parallels on MacOS). All produce the same error - "Something went wrong", no additional information. <Image...

Fredp

On the web, there’s an option to “Manage” my TV subscription, but when I go there, there’s simply no option to actually make any changes to my channels, and there’s a note that actually tells me I have to call a given number to do that. On the mobile...

Fredp

I have both Slimline and Slimline2 remotes. I'd definitely like to know how this is done. And thanks for the answer to my "why" question. I thought maybe the 25 setting for the volume disabled the "normal" function of the "Options" key when programmi...

Fredp

Found a solution from a Youtube video - code 0021 works. What's interesting, though, is that the same code worked on my HiSense, Sharp and TCL TVs, and it works on both Slimline and Slimline 2 remotes. The only quirk is that on the HiSense TV, in sub...

Fredp

I used that one first, which gave me the code 1176. That did not work. I then found a page on your support site, that listed a number of codes for Sharp TVs. None of those worked either. Thanks, Fred

Fredp · 01-03-2024

Ok, I got it working on the iPhone 14 Plus as well. Here's what I found - on the Account page in Mail settings, touch SMTP, then the smtp.gmail.com entry. Here - Server - toggle OFFActually enter the user name and password, including the telus.net do...

TELUS Neighbourhood

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Cannot Manage TV Channels

How to set Digital Box Volume - Optik

Remote Code needed for Sharp 4T-C55EL8UR

Cannot manage channels on Web

Re: Cannot Manage TV Channels

Re: How to set Digital Box Volume - Optik

Re: Remote Code needed for Sharp 4T-C55EL8UR

Re: Remote Code needed for Sharp 4T-C55EL8UR

Re: Telus email accounts not working on new MacBook Air