cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wifi boost 6 issues for over a month, no help

JordanBC
Just Moved In

The tech came to install a new network access hub and wifi boost 6 over a month ago now and my connect app still says "oops we are experiencing technical difficulties"

 

I cannot use any of the functions to change the network name and password or see devices connected and create schedules etc.

 

Every time I talk to support they just ask me to go through the same steps of resetting the network hub and the boost 6 but nothing changes. 

 

What is going on with Telus and wh won't anyone solve my issue.

 

This is what my app has looked like from day 1 and yes I have reinstalled the app multiple times and rebooted all Telus devices including factory reset multiple times.

1000019013.png

0 REPLIES 0