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JordanBC
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Joined 11 months ago
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Wifi boost 6 issues for over a month, no help
The tech came to install a new network access hub and wifi boost 6 over a month ago now and my connect app still says "oops we are experiencing technical difficulties" I cannot use any of the functions to change the network name and password or see devices connected and create schedules etc. Every time I talk to support they just ask me to go through the same steps of resetting the network hub and the boost 6 but nothing changes. What is going on with Telus and wh won't anyone solve my issue. This is what my app has looked like from day 1 and yes I have reinstalled the app multiple times and rebooted all Telus devices including factory reset multiple times.
