Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Trouble with wifi device

Hi all, Not quite sure where else to turn for help on this. Have a device set up that allows for wireless control of a pool pump and heater (called "The Heater Reader"). Basically connects to my home Telus wifi network on the 2.4GHZ spectrum. Unfortu...

jordo11 by Neighbour
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Resolved! Email to Shaw not Possible

Around May 2 I lost the ability to send emails to any [email protected] person from Outlook 2016 from my Desktop PC. Microsoft Support had first go with the goal of determining whether or not Outlook was the source of the problem:Downloaded Thunderbird an...

Kenc by Organizer
  • 14945 Views
  • 13 replies
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Wireless self install

Telus website says I can self install a second wireless box...but support says they must send a tech??????

Chopper by Just Moved In
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Resolved! Telus blocking NiceHash on TCP 3353?

Hey Telus, What's up with port blocking TCP 3353 to daggerhashimoto.usa.nicehash.com:3353 and the eu/in/etc servers? Why would you guys port block TCP 3353?I had to use a VPN to get past this - so I'd like to know why Telus would do this... the momen...

McFly10 by Neighbour
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Resolved! Fibre internet through coax

Right now i am running fibre internet in my house. Telus last year installed a little box behind my optik tv boxes where one end Coax goes in and out the other is ethernet that you then plug into the optik box to get your TV signal. I have actually b...

raiders86 by Just Moved In
  • 7948 Views
  • 4 replies
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Fibre Optik 4K

We have just upgraded to Fibre Optik 4K we had the 4K with internet 50 on copper. It worked fine, we just wanted to get into the future, sinceour building was upgraded. Mostly works great just have an issue withno sound once in awhile for a short per...

wiensdm by Just Moved In
  • 2781 Views
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Resolved! Hook up PVR without connecting to the Network?

We recently got a new PVR, and after we asked, the Telus guy let us keep our old one, because we have some very important recording on there, like a video on the 100th year anniversary of the college where my great grandparents worked, with footage o...

SarahK by Just Moved In
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  • 2 replies
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