Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Many questions!

Hey everyone. My internet has been extremely bad lately, as I've recently built a new PC and placed it upstairs, which is where I do everything now, and my router is in the basement. Even with a WIFI extender, my speed is still sub-par. 5 - 15 mb/s w...

Snicket by Neighbour
  • 9 replies
  • 0 kudos


Just moved all my services from Shaw and thought I would check in and say hello.

buckycat by Ambassador
  • 7 replies
  • 1 kudos

Resolved! Bonded internet 100 questions

So Telus is coming this Monday to upgrade to internet 100 using the bonded lines. (uses two phone lines to at 50mbps to get 100mbps)What I would like to know is do houses usually have two phone lines in the house? Or does the installer have to run an...

Resolved! Short, repeated service outages in Fort Saskatchewan?

Just wondering if anyone knows if Telus is working on the lines here, or is something up? Started three days ago with a couple Optik TV and internet outages, but hit 19 yesterday. Between outages everything is perfectly fine, speed and service wise. ...

Harcon by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! T3200M Advanced modem info

So I'm getting the T3200m modem installed as I'm upgrading to the internet 100.I was unable to find in detail the tech specs and details of this modem as Telus does not include a user manual.So can anyone tell me your experience with this modem and a...

How can I fix this?

The "internet" light is red while the "wifi" Light is green on the router. On the modem, the "fail" light is red

Literally by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! PFSense and T3200M

Most people using their own router seem to put the T3200M into bridge mode - i.e. the Telus box is on the outside of their network. I'd like to use the T3200M as a simple switch and Wifi end point inside my network. So ... I would run from the GPON t...

jrueger by Ambassador
  • 2 replies
  • 0 kudos

Resolved! Final Telus Bill upon termination of services

On advice from a Telus customer service person, I cancelled my Telus Home Services for a 4 month extended vacation period, starting June 1, 2017. My Account on line, does not give me any information about my last bill. I got a notification that I owe...

jesse1 by Just Moved In
  • 1 replies
  • 0 kudos