TELUS Neighbourhood

lmeinecke

Wondering if it is possible to use Optik TV with an alternate internet provider? We currently have 25Mbps DSL for the TV and internet and Telus has no plans to install fiber into our neighborhood (rest of the town has it though). We installed Starli...

lmeinecke · 07-12-2020

I use POP3 for my email. Before the migration, I could see the email on my phone, reply to it, and delete and then when I get home, download the same email into Outlook and it would then remove it off the Telus mail server. Since the migration, thi...

lmeinecke · 11-11-2019

My wife has a home based business and recently hired an employee that will be working remotely from their home. We have been using TeamViewer to access a spare computer but are looking for a better setup, thinking of a VPN.I have read that the T3200...

lmeinecke

Unfortunately, on the Neo panels, the end user can only turn chimes on and off on a system wide level by pressing and holding the "Chime" button. To turn it off on individual zones, it has to be done in system programming and requires the installer ...

lmeinecke

Hi Viperdiablo1, what router where you using? Was it a Shaw supplied unit or one you setup?

lmeinecke

Yes you can. It will connect to any internet provider.

lmeinecke

If you have the Qolsys IQ Panel (what Telus uses for 99% of their home installations), that system uses cellular as it's primary means of communications. The internet connection is the backup. It also uses the internet for software updates and othe...

lmeinecke · 07-13-2020

Shouldn't be an issue but may take some convincing of the agent you speak with. My wife and I work from home and fibre is not an option in our neighborhood. We have two 25Mbps services (into the same router though) to handle Optik TV and the intern...

TELUS Neighbourhood

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User Activity

Anybody using Optik TV with alternate ISP?

Outlook 2013 not working properly after gmail migration

How to setup an incoming VPN

Re: Too many chimes (Motion sensors chime when alarm is not activated)

Re: Anybody using Optik TV with alternate ISP?

Re: SmartHome Security FAQs

Re: Home Security - ?cellular backup during power outage?

Re: Can you have two Telus 15 internet plans/modems in seperate parts of your house?