Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Opening ports on the ZTE MF275R Smart Hub?

I do quite a lot of gaming and even though I have opened the correct ports, there are games that will still show as a strict NAT, which only happens if the ports are still closed. Is this due to some configuration with the Smart Hub that can't be cha...

J_Y117 by Organizer
  • 3 replies
  • 0 kudos

IPv6 and running Composer

Hi, I've been experiencing the issue described here: The is the advice given on GitHub: "That said, if this fixes your problem, please talk to your ISP about it to try and resolve the routing errors. T...

smatric by Just Moved In
  • 0 replies
  • 1 kudos

Resolved! Getting a modem from Telus to attach a new router

Hi Guys, looking for assistance please. I have the Actiontech V1000H and it keeps dropping connection. After a few hours with the Telus Tech they told me 1. There is not a problem and 2. They can supply a modem that would still allow me to get intern...

Nigel1 by Just Moved In
  • 1 replies
  • 0 kudos

New (to me) Phishing scam

Just got a phone call, "telling me that I go online with Telus, right?". I play along "Yes". We have reports of a key logger, can you go online?I'm used to getting this calls from "Windows technical support", but this is the first time they've identi...

mtn by Advisor
  • 0 replies
  • 1 kudos

Shaw vs Telus fibre backbone, shaw by years end will have completed docsis 3.1 upgrade. So when will Telus upgrade there fibre speed to gigabit, I know website servers can't handle it tho, tho is where the future is going...

Resolved! Mother getting fibre, newest equipment?

So my mother is getting fibre optics because telus is increasing all internet 25 plans up $3 bucks so she rather get 150 for $2 bucks more, she could probably get a discount.... What's all latest equipment from Telus? Set top boxes, modems and ONT's ...

Faulty billing and pathetic customer service from telus

I took a new Telus internet 50 connection in June and was offered $50 discount for 6 months. I had checked with the rep at that time that I will be shifting to a new place in July and he said I will continue to get discount for 6 months. But now, the...

Ajith by Organizer
  • 3 replies
  • 0 kudos

Resolved! TV & Internet Cancellation

Wondering if there is a cost involved in cancelling early on a 2 year TV AND INTERNET agreement.... can't find any info! Thank you in advance!

APP by Just Moved In
  • 2 replies
  • 0 kudos
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