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Shane
Leader
since ‎06-29-2013
August

User Statistics

  • 200 Posts
  • 2 Solutions
  • 21 Kudos given
  • 9 Kudos received

User Activity

Bing Blocked?

August
Greetings, I can't access the Microsoft Bing.ca website from Canada. If I use a VPN to pretend that I'm in the USA, it works I posted a question in Microsoft Answers, and was told that Telus is blocking Bing. Is anyone having trouble connecting to bi...

Visual Voicemail has stopped Working

July
Greetings, A few weeks ago Visual Voicemail stopped working. I called tech support. They reset my voice mail, and I had to set up voicemail from scratch again, but Visual voicemail still isn't working. There is a new voicemail notification in the sta...

Slow Internet

July
Greetings, I just upgraded to the 1.5 Gbps internet speed, but I'm only getting 500 Mbps up and down from speedtest. The cable in the walls is category 5e. Could this be the problem? Also, I have two ethernet cables from Telus. How do I tell which ca...

How to turn on Two-Step Verification

May
Greetings, I selected the Home Account forum, but this also applies to Mobility. I stopped receiving a code in the My Telus app. I called technical support, but I can't seem to explain what two-step verification is, and they couldn't understand the c...

Some messages not going through

January
Greetings,   I found out (by accident) that my friend wasn't receiving some text messages, and sometimes they will receive a single message twice.   I tested it by trying to send this message from Google Messages to my other device, which is using Sa...
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