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Roaming in Mexico doesn't work

JuanNunez
Neighbour

Same as many other customers, my roaming in Mexico doesn't work, I'm paying way too much for a plan that supposed to work in my travel to Mexico and I have to connect to a WiFi all the time because roaming doesn't work, I tried to restart the phone many times, airplane mode on/off, tried to connect manually to a local network and nothing 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

It looks like you had roaming off on your profile. I have corrected it for you. If you try those steps again, it should work.


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