User Profile
Joel_BD
Neighbour
Joined 11 months ago
User Widgets
Contributions
Re: Can't submit Business Support Request or reach someone in billing support
I ended up having to register another profile with a different email address which seemed to work. Regards, Joel Ranger Manager, Information Technology [mod edit: private info] This e-mail communication is CONFIDENTIAL AND PRIVILEGED. If you are not the intended recipient, please notify me at the telephone number shown above or by return e-mail and delete this communication and any copy immediately. Thank you. L'information apparaissant dans ce message électronique est PRIVILÉGIÉE ET CONFIDENTIELLE. En conséquence que ce courriel vous êtes parvenu par erreur, vous êtes prié de nous communiquer immédiatement par téléphone ou par courriel. En plus, veuillez s.v.p. détruire ce courriel immédiatement. Merci. If you no longer wish to receive commercial electronic email messages from B&D Manufacturing Ltd, click here.Can't submit Business Support Request or reach someone in billing support
I have been struggling and unable to obtain business support from Telus! I get technical issues using the Business Support request form on either the MyTelus app or their web portal, I call the *611 or the toll free number , struggle to get past the virtual assistant only to reach a customer support queue after being hold and reach a support agent that cannot address billing issues. I try the management escalation form and either get no response or I get a response that tells me to submit a support request through the app/website or call *611 / Toll free number! And the circle keeps going round and round! I have honestly never had such a difficult time to obtain business support! Hopefully, someone at Telus will read this and direct me to the proper support resource!
