Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Porting a new number.

I'll shortly be porting one of my cell phone numbers to Telus, from another carrier, followed a little later by the others I have for my family. The first one is my son's number, but he has a concern. He's not keeping the original phone, just the num...

Wiebob by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! Telus emails

I can send receive emails on my mobile but cannot send them.

Kate54 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Voicemail

HeyI gave up my 60$ 10gb plan as i needed a new phone and came to telus but how do i make my voicemail just the robot saying you have reached 604 blah blah instead a recorded name i want to delete my name

Resolved! Long distance incoming calls

I was just wonering if i can accept long distance calls. I constantly have these numbers from malasia calling be and its really annoying a frustrating. I cant block the number because they call from a different one every time. I was just wondering if...

Nikkol by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Importing phone

Hi so I've been looking into a couple ulefones releasing soon, the power 5 and t2 pro, I wanted to ask beforehand if they'll work on the telus network I'm in Alberta Canada, the bands are in the following links Power 5https://www.devicespecifications...

Davide119 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Receiving texts from England

Is there a charge for incoming texts from England? I have a contract with a client out of the UK, and it would be handy to have them be able to text me with any updates.

KathG by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Activation Fee?

Hi I'm with Rogers and am looking to move to another provider. Does Telus charge an activation fee? I am looking to buy the new iPhone 8 Plus and a phone for my wife this weekend and appreciate your insight. Regards, Theo

TheoT by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! CRTC Emergency Broadcast to Cell phones

To start, I already emailed telus, and received an answer from any "telus" employee need not reply if it will be about not being able to. So, the question..How do I opt out of this????.. I can not believe this is FORCED on me and that there...

tigger5 by Helpful Neighbour
  • 35 replies
  • 0 kudos