Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! DATA and email

Does just checking emails use data?

Stray by Just Moved In
  • 1 replies
  • 0 kudos

dropped calls iPhone 6 - Grande Prairie, Alberta

Since Apple's latest firmware update which was also closely followed by Telus' network update (verified in Settings>General>About) I have been experiencing an increased frequency of dropped calls substantially more than the 'normal' two or three each...

eoslove by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! How do I buy a sim card online?

I went to this link and it won't let me buy online. . will the NFC trip sim work? it's the only one I can buy online.

Goy by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! 1800 numbers are not free calls.

You might not be charged long distance rates but you lose the minutes in your package. Does not seem right to me. The company paying for the 1800 number is trying to make it easier for the customer calling. When the line is busy and you are waiting t...

Ray67 by Helpful Neighbour
  • 7 replies
  • 0 kudos

Resolved! Nuisance calls

The CRTC says Telecommunications service providers must develop technical solutions to block illegitimate nuisance calls within their networks. I get several random number nuisance calls a day and I have no way to block them. What are you doing about...

inmca by Friendly Neighbour
  • 14 replies
  • 0 kudos

Terrible Customer Service... No Loyalty....

I have been with Telus for years... I signed up for that new Telus Drive+ which was one of my offers in my account.Then I receive an email stating that I need a $200 deposit? My account is up to date, $0 balance and for the $15 that you charge per mo...

Freddy23 by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! I phone 6

Need an unlock code pls

Heidic by Just Moved In
  • 1 replies
  • 0 kudos

Web orders

Hey so I bought 2 new phone online and got the Black Friday deal I got the iPhone 7 Plus and the Samsung galaxy s8 but it has been 5 days and my order still says processing I tried called the web store I even emailed them but no answer can anyone hel...

Amberd by Neighbour
  • 7 replies
  • 0 kudos