Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Pixel 3xl to iPhone Photo Messages

MMS photo messages to iPhone enabled family members in US do not arrive from our Pixels. Their carrier is xFinity -- is there anything that needs to be done other than making sure the iPhone MMS setting is turned on?

Resolved! voice mail

i need help to set up my voice mail

JustLinda by Just Moved In
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Resolved! Bundling of Corporate Mobile Plans with home services

I have Telus Home Services (Optik TV and Internet), and I'm looking to change mobility. I am eligible for corporate plans through Telus. Can these be bundled with my home services for additional discounts? Thanks

docmarts by Just Moved In
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Resolved! Telus Simple Share

Hi. I am looking for a family plan where me, my mom, and my dad can all share data but have our own phone numbers. I was looking at Telus Simple Share plans. I am wondering how much it costs to add a family member so we all have access to talk, text,...

Why do I get charged for Picture Messaging

I have a Telus Prepaid account with a text and picture messaging package. Why do I get charged for 7 kilobytes of data (an extra $0.02 charge) for each picture message I send? I would think that the cost of data to send the picture should be included...

JimJam by Just Moved In
  • 1952 Views
  • 1 replies
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Roaming plan

I am going on a cruise to the Caribbean islands in December and the cruise wifi is too expensive. I want to have a bit of data and cell service while on my trip. Is there a way I could get a plan for a week?

Weaker cellular network signal

I used to have full 5 bar signal at my house which is about 4 blocks away from tower eNB ID113502 in northeast Edmonton. Now I get a fluctuating signal of 2 or 3 bars. It results in multiple dropped and poor quality calls. I went out for a walk last ...

Bert1 by Neighbour
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  • 4 replies
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Prepaid Plan - My First Phone Plan

I had bought this plan last year for my son, and it is expiring soon. Would I be able to renew this same plan annually keeping all the same plan features?

Jayde by Friendly Neighbour
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  • 2 replies
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Friendliest neighbours