Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Picture via Text Fail

Greetings! I am a week into my new Pixel 2 XL on Telus and am having an issue. Seems that when I send a picture via text to some Iphone users they do not receive it though it shows as sent on my device. I have figured out that it seems to be Rogers c...


Hi. We are a family of 3 moving from Toronto to Edmonton. We are wondering if there is any way we can order or process a subscription online and on the day we arrive in Edmonton (which is the 29th of March) we can just pick up our SIM cards or have a...

Resolved! Wireless Public Alerting

I have an iphone 5s, which isn’t in the list of devices compatible with Wireless Public Alerting. Is there another way I can receive these alerts? Are there any plans to expand the range of compatible devices?Thanks

madrian by Just Moved In
  • 7 replies
  • 0 kudos

Resolved! Sim card deactivated

Can someone tell me when my account get deleted after the three month period does my sim card get deactivated? Or is the sim card still under that account that got deleted?Or can I reactivate it again or is it garbage now?

Gavinb2 by Neighbour
  • 6 replies
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Resolved! Tablet plan.

I got a tablet on a plan and was wondering if text and calling is included? it has it's own phone number and there is the message icon which I get texts to on home screen.

Jamom by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Confused about plan rate increases

I have an iPhone 6 on a 2 year contract that is up right away. I'm noticing that my current plan that is about $85/month is now $105/month?! That's a pretty substantial increase. Am I missing something or did the plans increase like crazy?

elmadden by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Unlock codes

I’m trying to network unlock an LG a – 341 to run on the Telus network but it’s asking me for an unlock code does anybody have any unlock codes for this phone thank you