Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

unlimited plan tethering

Can u still tether after you hit ur cap on the peace of mind plan? It says tethering up to so many gig it wont cut me off will it? Im looking for it to replace my home internet as even the throttled speeds r double mine.

chadvint by Neighbour
  • 3 replies
  • 0 kudos

Phone delivery

Ordered a phone on December 12th and was told 5-7 business days. Phone didn’t arrive so called them and understandably there was back up due toholidays. They said give it a few extra days. Called back December 30th and was told January 3rd. Called to...

Matt2 by Neighbour
  • 1 replies
  • 0 kudos

Resolved! Unnecessary Telus icons on iPhone

Hello, I was referred to this website after leaving feedback that I was unhappy with the purple Telus icons that just recently showed up on my iPhone. I was informed that you would be able to help me remove them. How do I remove them or where do I go...

Holly1 by Neighbour
  • 3 replies
  • 0 kudos

Resolved! i7 using data when turned off.

I have the basic cell and text prepaid plan.I was told picture texts were included free in my text allotment but Cellular Data has to be on.Problem: I turn cellular data on to send a picture and immediately incur data charges for each picture around ...

EZ by Friendly Neighbour
  • 4 replies
  • 0 kudos

Call display for Land lines

I have just switched from Fido to Telus and am surprised that when I am making calls my customers don't see my name. I am looking back at the neighbourhood and see this has been an issue telus has been working on...What is the status of this? I never...

Deb09 by Neighbour
  • 0 replies
  • 0 kudos

Google Pixel 3a Wi-Fi calling not working

Recently purchased some Google Pixel 3a's for my sales staff. Over the last 18 days, I've been in touch with several Telus reps and Google to solve the issue of Wi-Fi calling not working on brand new phones. When I go into the menu and activate Wi-Fi...

wifi calling.png

Resolved! Fonus

So There is this guy Simon Tian, that appeared on a couple weeks ago. Stating that he was offering the first Global Phone service, and it's using Telus's backbone for Canada.As he advertises: Unlimited Data Unlimited Calls Unlimited Texts Up to 5G sp...

mhinc by Ambassador
  • 17 replies
  • 2 kudos