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Almost no mobile reception-Riverdale (Edm)

M780YEG
Neighbour

Anyone else in the Riverdale neighbourhood in Edmonton suffering with regularly dropped calls and unreliable Telus service? This has always been a problem since we've lived here (only 1-2 bars despite being steps from downtown Edmonton) but some days I can't even make a call. Previous requests to boost service go unacknowledged. Enabling "Wifi calling" makes no difference 

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

Sadly not great coverage there:

 

Canadian Cellular Towers Map

 

It sounds like you've use the "Report an issue" option on this page:

 

5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS

 

What phone do you have? Some are better at using wifi calling than others.

 

I'm in a condo (concrete) in downtown Edmonton and a block from a Telus cell tower and I'm currently getting 1 bar. My iPhone defaults to wifi calling regularly when I'm at home.

 

This reminds me of the British sitcom "Bad Move" where a couple moves to a house in the country and can't get internet service because the live in 'The Dip'. Additionally they're prone to flooding.

 

I know I've had reception issues/dropped calls when visiting Dogpatch😥

 

I'm not sure what can be done unless another cell tower were to be placed in your area.


Just a long time customer hoping to help.