Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! No service despite Telus coverage map

Twsp 310 west of hwy 22. Coverage map says there should be service for most of this area, but I have driven through it and there was no service. Hearing that people in the area are having issues, especially with their smart hubs. Anyone heard anythin...

cdrybrown by Just Moved In
  • 3014 Views
  • 1 replies
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Resolved! Cell phone service from the US

2 new cell towers have been built in Maple Falls & Glacier, Washington. Many Canadian customers can access T-Mobil but as a Telus customer I can not seem to. Will Telus customers be able to connect soon? There are many Canadians in this area with Rec...

DonnaB604 by Just Moved In
  • 2775 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi Calling

Every time I try to set up my new device for WiFi calling, the Telus mobility page says my number isn't in the system.

Phoenix by Neighbour
  • 14142 Views
  • 11 replies
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Resolved! Unlocking sim code

Hi, I just registered here at the neighborhood. My question is that if possible to ask for the code to telus and unlock my moto g3 but I'm here in Philippines my aunt is currently having a vacation here and she give me this mobile but I can't use ano...

Imbey by Just Moved In
  • 3966 Views
  • 2 replies
  • 0 kudos

Resolved! Prepaid SIM card online activation

I try to activate my newly purchased SIM card in m’y European iPhone 6 which is unlocked. The SIM card number is validated, but when I enter all the personal information, it doesn’t want to proceed further. I’ve been trying for 3 days (thinking the s...

AlexiaS by Just Moved In
  • 3728 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi Calling...

Can you guys please bring Wifi Calling to the Samsung Galaxy s9 please?

Dxnato by Just Moved In
  • 32219 Views
  • 40 replies
  • 1 kudos

Resolved! Talk and text

Is there a way to successfully use a talk and text plan with an iPhone 6 and not have to consume data without wifi? Apparently the only way it can work is that both phones have iMessage off. And if the receiving iPhone is on wifi it has to be shut of...

Vanfast by Neighbour
  • 5368 Views
  • 5 replies
  • 0 kudos

ZTE MF275R Smart Hub

I signed up for this service and for 3 months all was good, connection started to lose speed but was still acceptable.Nine months is when the problems really started, service would drop off to 700Mhz = to slow speed and would not reconnect to the 210...

Macb by Just Moved In
  • 2813 Views
  • 0 replies
  • 0 kudos