I don't know why Telus refuses to provide me with the Telus Easy Roam service for my mobility service. Yes, I do have an old plan. Telus tries to tell me that the service is not compatible but that is blatantly false because I once spoke with a very ...
Hi. I have noticed many times over the last year that when the new billing period starts for my iPad data plan, there is always 100-200Mb shown as used on day one when the data should reset to zero. This shows even if the iPad was turned off on the l...
Looking for some help here -I’m trying to port my phone number from Rogers. I went through the MyTelus app - requested the # change, input my account info and got the confirmation text with my Rogers SIM card in the phone. I replied “yes” and the num...
How do I set up Call Control on my mobile phone?
I have a OnePlus 9 5G phone from T-Mobile & I am using it on TELUS - I can not access 5G why? The 5g dose not even show up in the phone. I was told to get a new sim which cost me 16.95 at the TELUS store as it would not let me order one online for 10...
I maintain a personal hone number using a prepaid Talk and Text 100 plan, as my employeer insists that I use thier cell phone and number for work. I would still like to use my personal number for online account that require One Time Passwords that ar...
Hi there, We have an MF279 SmartHub. Have only had it a few weeks and are less than thrilled about it, but it was the cheapest option we could find for internet where we live. We have been following all the recommendations to help it get the best rec...
Telus needs to make changes to their mobility rules. I am outside of Canada/USA. I needed to call my credit card company. The back of my card says that if I am outside of Canada/USA I should call collect. Telus does not allow cllect calls to be place...
Hello,On August 2021, I made a request to shut down temporarly my Telus services for my mobile device. However, I recently received a message that I haven't paid a Telus bill and obviously do not want this to degenerate.Whenever I try to login to the...
I ended up switching providers from Roger's to telus. I ordered two phones online and the plan as they had a better deal online this was in late December. I still have no heard back on when I will be receiving the confirmation email. Curious if anyon...
