TELUS Neighbourhood

zen1502

I am shocked that Telus had me on hold for over 3 hours / 3 agents then hung up on my call.This is just to find out the status of a delivery OMG OMG OMGI cant beleive the incredibly [poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...

zen1502 · 09-06-2022

I wanted to dispute a $13.99 charge on Aug 29th that was unauthorized and not received by myself. Telus does not have an email address for billing disputes. After waiting for 45 minutes for a call to be then told to wait for 1 hour wait which I wai...

zen1502

Please have a Tech call me - I do not want to post my contact details on a public forum

zen1502

No I was too frustrated to call back. In addition, I could not devote additional time.If a tech could arrange to call me at a prearranged time that would be great.Regards,Ken.

TELUS Neighbourhood

User Statistics

User Activity

really really bad service

unauthorized charge

Re: really really bad service

Re: really really bad service