Forum Discussion
really really bad service
I am shocked that Telus had me on hold for over 3 hours / 3 agents then hung up on my call.
This is just to find out the status of a delivery OMG OMG OMG
I cant beleive the incredibly [poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 Replies
TELUS_SupportOfficial Support Team
Hi zen1502 that's definitely not the standard we want our customers to experience. Were you able to get an answer to your issue?
- No I was too frustrated to call back. In addition, I could not devote additional time.If a tech could arrange to call me at a prearranged time that would be great.Regards,Ken.
- TELUS_Support
If you could please send us a message, we will arrange for someone to assist
