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Discuss and/or ask questions about TELUS Mobility services and solutions.
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Samsung S10e Wifi calling issue- Expired Page

I am trying to enable wifi calling for my new S10e phone. I can successfully enable it, however, when it asks my cell number to register it, it doesn't work and says: "Page Expired: The page you are trying to access is no longer available". any ideas...

Esmaili by Just Moved In
  • 2 replies
  • 1 kudos


My email account will not send or receive mail. Was working this morning.

57 by Just Moved In
  • 1 replies
  • 0 kudos

Looking to buy a phone from europe, will telus work?

Looking to buy a phone from europe, will telus support this phone, LTE and all? If not, are there any other canadian networks that will? Here are the network bands the phone supports:LTE FDD: B1/B2/B3/B4/B5/B7/B8/B20/B28LTE TDD: B38/B40WCDMA: B1/B2/B...

akjn435 by Neighbour
  • 5 replies
  • 0 kudos

Lost WiFi calling on Samsung S9

This is a strange one, I had Wi-Fi calling working on my Samsung S9, but after the phone board was recently replaced due to unrelated issues, the option for Wifi calling is missing in the phone settings (but I've gained a non-functional but shaded Wi...

JN3 by Just Moved In
  • 2 replies
  • 0 kudos

My Telus Remaining Data Widget not functioning correctly

Hi everyone, I am new to the neighbourhood, and I just had a question regarding the My Telus data widget.I have a Galaxy S10+ running on Android 8.1 (Pie) and the widget was working fine until a few days ago.This is a really handy widget as it shows ...

Screenshot_20190620-132538_One UI Home.jpg Screenshot_20190620-132542_My TELUS.jpg

Data usage even when cellular Data turned off

This is ridiculous. I notice that in my data records within myTelus account it’s showing data occurrences constantly throughout the Night while I’m at home where I have wifi which is also provided by Telus yet somehow I’m logging relatively small amo...

Dropped calls

We have a home office and use 2 mobile phones with service through Telus.Lately calls are being dropped multiple times a day from the office area, no issues elsewhere in city.As they are all business related calls it's quite frustrating. What are som...

Resolved! Data overages are absurd!

Have been a TELUS customer for years in good standing. Upgraded my phone from iPhone 6 to 8+ and received a “promo” of 1+3GB of data with an iPad as well for an additional $20/month for 2 years.This was enough data I was told because I consistently u...

Sarah3 by Just Moved In
  • 6 replies
  • 0 kudos

Trouble Enabling Wi-Fi Calling

Greetings, I'm trying to turn on Wi-Fi calling for the BlackBerry KEY2. However, when I tap Settings > Network & Internet, there is no "Wi-Fi Calling" option. Telus says the BlackBerry KEY2 supports Wi-Fi calling. However, a separate article doesn't ...

Shane by Leader
  • 5 replies
  • 0 kudos
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