Phone cut prior to due date

[Kent12]

Hi I am wondering why my phone service for both my daughter and myself is cut two days prior to the bill due date which would been paid prior to due date??

[WestCoasterBC]

Are you on a prepaid or post paid account? Service isn't deactivated unless you have a lengthy (months) outstanding balance. If you are post paid and just owe your monthly balance without being overdue from previous months you should have phone service.