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Phone cut prior to due date

Kent12
Just Moved In
Hi I am wondering why my phone service for both my daughter and myself is cut two days prior to the bill due date which would been paid prior to due date??
1 REPLY 1

WestCoasterBC
Community Power User
Community Power User

Are you on a prepaid or post paid account? Service isn't deactivated unless you have a lengthy (months) outstanding balance. If you are post paid and just owe your monthly balance without being overdue from previous months you should have phone service.