Forum Discussion

PU's avatar
PU
Neighbour
2 years ago
Solved

Phone call

Keep getting phone calls from 1-833-390-3721.  Is this a legit telus sales rep or a scam?  

3 Replies

  • Since there are a number of people receiving calls from this number which pretends to be Telus then why doesn't Telus' security or Telus technology block this number from their network?  Lots of investment into AI but there seems to be no serious attention by providers to prevent scammers from accessing Telus customers.  These call centres send multiple calls at a time so there should be a way to detect this and stop it (unless Telus is getting revenue from these scammers using their network).

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi! That number is not a Telus verified number. 

  • if you google the number people say it is a scam number