Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Two countries in one day

I'm going to travel to 2 countries in one day (Panama and Peru) if I use the easy roam, will I be charged double or just one time per day ($16) ,Jean Pierre

jpcarre by Just Moved In
  • 1 replies
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Resolved! No cellular service in Mexico

I recently signed up a few Telus Business lines for unlimited roaming in Canada/US/Mexico, but arriving in Mexico, I have no cellular service at all!! Doesn’t work for other lines under the same account. I can’t call Telus because I have no cellular ...


is there a dept in Telus investigating the reliability of their telesale agent?I was so upset being scam by an agent called Raymond

pac11 by Neighbour
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Daily fraud calls since porting number from koodo

Switched from koodo and get daily suspected fraud calls and spam. Almost all are rejected although one got through and it was dead on the other end. I look through my call history and have almost zero spam or fraud on koodo. Why is this happening? Al...

SMOKESKULL by Friendly Neighbour
  • 4 replies
  • 0 kudos

new phone

Hicurious, Is anyone having difficulty getting your existing phone number moved onto a phone purchased from Telus? I was going to move from koodo to telus, my phone number is not port protected. The store said there are dozens of customers all having...

anmiller by Just Moved In
  • 1 replies
  • 0 kudos

Overdue Closed Account-Credit Agency

Hi all,I recently received a call from a credit collections agency regarding an outstanding balance of over $4000 that is supposedly owed to Telus. However, when I requested proof of this claim, they only provided me with a closed account bill for $1...

Verification Codes from other businesses

I am having issues receiving verification codes from other business (ie Presto) to confirm purchases etc. I am not receiving those codes to my iPhone 11. I have checked all the settings and they seem good for not blocking any messages, reset the netw...

Friendliest neighbours