Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Airdrie Coopers signal strength

I wanted to post on this site that for 5 years now the cell signal strength in Airdrie Coopers subdivision is abysmal.It has always been 1 bar or less. I feel like I am in a Verizon commercial, always having to say "can you hear me now". Calls are co...

Dishonest /Network Issues/ Dropped Calls

I had this whole situation typed up and ready to post and guess what … the internet glitched and it’s all gone .The short version is that over the last 6 months the Telus service has been horrible , I have called to complain multiple times with no ef...

Sreslyn by Just Moved In
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No service or data

Ever since hurricane Fiona hit NS, I have had horrible....I mean horrible!...service. I was able to answer and receive calls before at my house, now I'm unable. With no cell service, my data is no good either. Even on my way to work I have two areas ...

RuralUser by Just Moved In
  • 1 replies
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New sim card

Hihi,My question is, if i lose my sim card and not my phone, and I get a new one, would I still have the same account number?Thanks

Unable to report text spam

Lately I have been unable to report text spam to 7726, as per Telus page Report a spam message. When I try to send it, I get a response in red, "Message not sent: invalid message". Why is this happening?

Bruce6 by Neighbour
  • 4 replies
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Getting a hold of an agent

Anyone have a hint for how to get a hold of anyone at Telus. After the last two days of waiting on hold for hours with different numbers, and trying the online chat which never works. I get to #3 or 2 in the que and it freezes. How is anything suppos...

Michael93 by Just Moved In
  • 2 replies
  • 1 kudos

Any Alternatives to Easy Roam for US Travel?

Easy Roam is OK for a brief visit accross the border, but the fee ($12 per day, that has increased 50% very quickly) is way too much for a longer trip (potentially up to $360 + tax for 30 days!) Have the alternatives disappeared. Recently I went to t...

GeorgeP by Just Moved In
  • 4 replies
  • 0 kudos