Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment detailsCheck that your billing address matches your card's address....
I'm losing my mind. I can't get any support from TELUS because the consumer mobility side keeps telling me I need to talk to the Business side, as I just signed up for an EPP plan from Shopify, and the Business side keeps telling me I need to talk to...
I have an iPhone with an unlimited 40 - unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. When I first got this, my understanding was that I could use my watch to place and receive phone calls. But whenever...
hi, i recently got a pixel watch for my wife but its the large size and the store says they dont ever get the smaller ones in so they wont exchange it for us. how tied to our account is this, if i were to give this to family in another province on te...
Your account type does not support online transactions. To continue, please visit your nearest TELUS store.Wtf?
Dear Telus,I am writing to express my frustration with the prolonged delay in transferring my regular SIM to an eSIM. It has been over 15 days since I initiated the request, and despite repeated follow-ups, I keep receiving the same response: "We are...
I'm on the $100/year plan with promotion but I see now the same plan has the same promotion but with 2gb data. I'm trying to get a hold of someone on chat but I can not get a hold of someone. English is not very good so I prefer chat instead of callb...
I'm not the mobility users but my friend told me he just got a promotion email with the wrong price.
How do I get a hold of a real human to cancel my account? The chat bot is not helpful. Asked for phone and offered an appointment the following day. im trying to cancel. How do i do that without going to the store location?
I live in the sticks with no other internet except my hot-spot, no low-speed data coverage and my contract says so many GB's worth of high speed data after which it's low-speed. The problem is that there is NO low-speed data service. This amounts to ...
