Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Sim Card Defective or Damaged?

Hi!This is Urgent!Bought a new phone (Uniherz Tank2), inserted existing Sim card - cannot receive phone calls with a ring, they go directly to voice mail. Went back to old phone, re-inserted the same Sim card, cannot receive a phone call with a ring,...

Sustain26 by Friendly Neighbour
  • 1523 Views
  • 7 replies
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Easy Roam, Out of Canada. NO SERVICE

Currently in Saudi Arabia and on June 26th/2024 my phone lost service. I have tried connecting to all three network providers, resetting my phone and toggling airplane mode off and on numerous times. I pick up minimal service every few hours, extreme...

Ian-Arm by Neighbour
  • 705 Views
  • 1 replies
  • 0 kudos

no service in usa

We are traveling in the US and we have a North America plan with Telus. We lost service June 26 2024 around 6pm and couldn't get it no matter what I did. now this morning it's working but just wanting to make sure if there is a setting I need to adju...

ctoucans by Neighbour
  • 1423 Views
  • 5 replies
  • 0 kudos

Poor cell signal

We just moved into Keswick Landing and are experiencing the worst cell reception ever. We have three cell phone with our plan. This service is not worth the money we spend with Telus with this crappy service. You need to fix this. You pride yourself ...