Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Easy Roaming in US can't make or receive phone calls

I'm using easy roam for the first time in the US and discovered that I can't make or receive phone calls. If I make a call, it rings once then drops. Receiving a call, as soon as I answer it, the call ends. I've checked every option I have on my phon...

ps2g4 by Just Moved In
  • 6 replies
  • 0 kudos

Real or scam?

I recieved this email ...Hi,As a valued TELUS customer, we’d like to keep you informed of upcoming changes to your mobility account.As mentioned on your latest bill, starting October 17, 2022, customers that choose to make a bill payment with a credi...

Dalistic by Just Moved In
  • 2 replies
  • 0 kudos

TELUS Easy Roam

I don't know why Telus refuses to provide me with the Telus Easy Roam service for my postpaid mobility service. Yes, I do have an old plan. Telus tries to tell me that the service is not compatible but that is blatantly false because I once spoke wit...

Resolved! Scam

I received a text from 13659988452 telling me my credit of 204.45 is ready, visit here for more information. Data rates may apply. Telus | Koodo. Is this a scam?

Esim Order

Im just wondering if anyone has ordered the sim online and whether the code comes with the email confirmation? or if they had to wait to get by mail? Doesn't say anywhere on their website how you get. Thanks

CraXtreZy by Just Moved In
  • 3 replies
  • 0 kudos

Tablet with Peace-of-Mind-Connect in USA

On my cell phone, I have an Unlimited-Can-US plan.On my tablet, I have a Peace-of-Mind-Connect plan which uses data from my cell phone plan. Question: if I use data on my tablet in the USA, will there be any roaming charges?

narfit by Just Moved In
  • 1 replies
  • 0 kudos

Make eSIMs free already

Ok, the writing is on the wall with Apple making the US iPhones sim-slot free. When is Telus going to get in front of this and start giving us eSIM vouchers for free? (seeing as how charging for a digital ID is pretty pointless).

fischersd by Just Moved In
  • 3 replies
  • 3 kudos