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Can't use my prepaid phone in Norway @ links to members

Douglas_63
Friendly Neighbour

I need some help getting my prepaid plan changed to a monthly and activate it so I can use my phone in Norway. Anybody??

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Pre-paid won't work in Europe. You'll need to chat with Telus directly to see if there are any options they have to switch to monthly while you are out of Canada. 

 

The admins previously posted

 

TELUS Pay and Talk service is available only in Canada (expand Terms and Conditions to view line 1), I'm afraid. 

 

You can change the service type to Post-paid at any time - which will enable international roaming - but we do require a phone call to do so: +1 416 940 5995. 


If you find a post useful, please give the author a "Kudo" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Pre-paid won't work in Europe. You'll need to chat with Telus directly to see if there are any options they have to switch to monthly while you are out of Canada. 

 

The admins previously posted

 

TELUS Pay and Talk service is available only in Canada (expand Terms and Conditions to view line 1), I'm afraid. 

 

You can change the service type to Post-paid at any time - which will enable international roaming - but we do require a phone call to do so: +1 416 940 5995. 


If you find a post useful, please give the author a "Kudo" or mark as an accepted solution if it solves your trouble. 🙂

Douglas_63
Friendly Neighbour

I have a prepaid plan that I want to change to a monthly plan. I am abroad and need help changing and activating my plan.