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Genos
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Joined 2 years ago
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Promised price on the phone is different than my bill
I was on the phone during November with a telus representative and was told that they would match my fido family plan of 30 dollars a month for 4 phones while also adding unlimited data. I was also told they would give me extra credit to pay off 2 phones i have with fido but the bill is very much different. On my bill i am being charged 52 dollars per phone, a whole 22 dollars over what what was promised on the phone. Hopefully i could get a change to my plans.752Views0likes1CommentBeing Charged and have not gotten my sim card due to Canada Post strike.
I agreed to a family plan with telus back in November and have not received my sims due to the Canada Post strike. I am still being charged even though im unable to use the service. Is there any way I could pause my bills or be credited until im able to use the service i paid for?744Views0likes1Comment