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Lost my phone last year.

I lost my my phone last year. I didn't take the insurance, my bad, so I've been paying for the phone, Galaxy S23 Ultra, for the past year. I'd like to pay it off now. Any idea how much it will cost me?

Leaving Telus after 15 years

I was swindled into Altimas internet service a year ago when a Telus rep was going door to door. Since I was with Telus for over 15 years I was so excited to finally get back Telus Internet after moving from BC. This was one of the worst decisions I ...

Ian25 by • Neighbour
  • 1015 Views
  • 2 replies
  • 1 kudos

Suspicious offer from Telus

Hi, somebody from unidentified phone number called me and offered telus 20$ 100GB plan and a free iphone or samsung phone if I switch to Telus.They gave me their telus id TEL6024MW, name Mark Wayne and a phone number 437-524-8616 to call for verifica...

Arny1211 by • Neighbour
  • 1816 Views
  • 4 replies
  • 0 kudos

Billing

Not to happy with Telus! I’ve been with them for years! Not any problem and it’s been so bad lately… I moved into my new home last year in July upgraded to fiber high speed not late on any payments most of the time paid in full but always paid before...

dropped calls in house

i get dropped calls all the time with my cell phone at my house. this only happens at my house. this also occured with my previous cell phone at this same address, so i do not believe this is hardware related. My address is [Mod Edit]. can something ...

snidkelg by • Neighbour
  • 571 Views
  • 1 replies
  • 0 kudos

Transferring Phone Numbers Between Telus Accounts

I am so frustrated. For days I have been trying to transfer my old phone number, which I have had for about 10 years, to my Telus account. The only problem is that it is currently linked to my parent's Telus account. WHY IS IT IMPOSSIBLE TO TRANSFER ...

maiabean by • Neighbour
  • 875 Views
  • 1 replies
  • 0 kudos

Abysmal reception in Kinglet

I've complained about this twice now about poor reception in Kinglet Edmonton, and now I'll do it for the 3rd time. Not only is the cell service poor, but the internet won't even allow me to stay on a zoom call without dropping the audio and video fe...

Kevin62 by • Neighbour
  • 773 Views
  • 2 replies
  • 0 kudos

I want to disable my voicemail

I have called and spoken to 2 different reps who both times said they had removed it from my account and both times they had not. When I boot up my phone, I get the notification of "new voicemail" and it wants me to set up voicemail, which I don't wa...

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