Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Non Telus phone / BYOD unable to use RCS Chat feature

Hey Everyone!My partner has the Samsung Galaxy S10 on TELUS have had RCS chat features enabled.I had a Samsung Galaxy S10 on Freedom Mobile and had RCS chat features enabled. I switched to TELUS and brought my phone over / BYOD plan and can see RCS, ...

Liz_ by Neighbour
  • 4 replies
  • 0 kudos

Resolved! Anyone Else Getting Frequent Scam Calls From Outside Callers?

I hate to ask this, but...I feel like Telus should be doing more on their end to block or screen callers. It could just be my number, but it's literally to the point where I want to scream in frustration. Trust me if I had a better way to do this, I ...

jobrien by Advocate
  • 2 replies
  • 0 kudos

Long distance call - code

I have subscribed a long distance call adds ons. Do I need to enter any code before I make the call by 011 + area code + number? I cannot find related information online. Thanks.

Ptam by Just Moved In
  • 1 replies
  • 0 kudos

France travel plan ?

Hi ! we will be in France for 40 days this summer. Paying 15$ per day is too much. I'm with Telus wuth an EPP plan. Do Telus offer international monthly plan like they do for the USA ? Thanks !

tostaky by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Request Mobility Service Improvements

Hi folks,Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead zone along Burrard Inlet (Port Moody into Burnaby). Gi...

Come on Telus! Fix/change/update your e-sim support policies.

I just received my brand new Samsung Galaxy S23 Ultra. Amazing device, but that's not why I'm here today.Please "Kudo" this of any of it applies to you.My old/current device had a physical sim card and an e-sim activated for my second number.Naturall...

Sedg by Neighbour
  • 11 replies
  • 5 kudos