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Resolved! Telus Telemarketing Harassment

I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not interested in upgrading at this time, the last time so forc...

MJE by Neighbour
  • 1762 Views
  • 8 replies
  • 0 kudos

Resolved! Late Fees

I am being charged a late payment fee on 2 devices at $5.95 a month for each when my bill isn't due for 20 more days.

Resolved! Is this a scam

Not sure if this is a scam, got a call from someone saying they were from Telus offering the Iphone 15 pro Max with 5g, unlimited data (120 gb), 1000 international min, etc..... for $50 (including phone).They had me create the order online through my...

tialex by Neighbour
  • 1284 Views
  • 2 replies
  • 0 kudos

Horible Service

I switched my daughters phone to telus from koodo, my bill has never been higher, Credits given for swtching over are showing up as amount owing on my bill and everytime I call in they keep me on hold for upwards of 1 hr. Then i get no help my bill i...

Visual Voicemail has stopped Working

Greetings, A few weeks ago Visual Voicemail stopped working. I called tech support. They reset my voice mail, and I had to set up voicemail from scratch again, but Visual voicemail still isn't working. There is a new voicemail notification in the sta...

Shane by Leader
  • 1162 Views
  • 1 replies
  • 0 kudos

Sim not working with a new phone in foreign country

Hi, I’ve been using iPhone 12 with the telus sim I have. I am currently in Korea for a month now and just got a new iPhone 15 pro. When I got to Korea I got a Korean pre paid Sim that just works for data usage, I used to receive messages from my telu...

Telus App

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?

Sdelaval by Neighbour
  • 961 Views
  • 5 replies
  • 0 kudos

Call forwarding while roaming

I am on the plan that gives me free calling in Canada, the US and mexico. Call forwarding works on my cell and i have 3000 min a month or something like that. I spend winter in Mexico. This year I have to fly to Colombia for a week and would like to ...

telcoman by Friendly Neighbour
  • 438 Views
  • 0 replies
  • 0 kudos
Friendliest neighbours