I wonder if we can use this add-on, which I see is a 30 day service for 5$. However, I could not find any place where I could know if I could make a call with this service from any of the 200 international countrie to Canada or within the country I a...
FOR THE LOVE OF GOD TELUS. SOMEONE please ANSWER THE PHONE!!! 3weeks to try and access a limited time offer that really should have been sent in a personal email directly to your loyal customers!!!! My 325 dollars a month needs to jump ship I think!
Hi folks, does anyone know why Telus chose to implement WiFi calling the way they did? I’m referring to the fact that it only kicks in when cell signal is low and then gets automatically disabled when cell signal is strong again. Rogers’ WiFi calling...
I currently have a ticket raised to see if tech support can figure this out, but while I wait, any suggestions on how to get Apple Watch 3 to activate? Seems like I've tried just about everything:- Telus has confirmed that my account plan will suppor...
What happened to Telus service? Waiting 90+ minutes on hold for tech support. Still #30 in line for chat. High prices, low quality customer service. Time to move on...
the staff who answer the online chat do not have access to support corporate clients. such a waste of time
Can you please hire more people to answer the phones. I shouldn't have to wait over 20 minutes and counting to speak to someone about my bill. eta: 30 minutes and counting on hold now. I wrote an email last week explaining my problem to try to at lea...
I was trying to locate my phone so I called it. I realized where I had left before I could hear the phone ring. After I hung up and bout 7 seconds later (after I hung up), my cell phone started to ring and the CID showed my landline number.
I was told by tech support yesterday that phones not purchased from Telus cannot access VOLTE. The phone in question is a Samsung Galaxy S7. Why is this information not available on either the website or at the local Telus Store?
