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can't activate disney plus subscription

bluepanda
Neighbour

I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been receiving emails to activate the subscription and I see it on my overview page. I've tried with multiple devices and on both wifi and data and get the same error. I've called into customer service but they were not able to resolve the issue and recommended I fill out the support form (which I have done multiple times and have never gotten a response to...). Very frustrated with this

3 REPLIES 3

Ewinflo
Neighbour

I have the same exact problem!!! 😭😭😭 

no resolution yet???

Glad I’m not the only one! Hopefully we can get this resolved 

TELUS_Support
Official Support Team
Official Support Team

We will send you a private message. 


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