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Why is chat always closed?

anaorgan
Neighbour

Since Black Friday, I have not been able to chat.  It tells me to check the business hours, but that says chat is available 24/7.  I need to chat with an agent and it just keeps telling me they're closed.

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi @anaorgan - chat function was shutdown temporarily to support customers over the phones.


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