Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

CAN/US plan 50go

When will telus match up competitor and offer a 50go can/us plan ? Tried to get it from 2 departement and they are still far behind...

Mike81 by Neighbour
  • 6 replies
  • 0 kudos

RCS on Pixel 4 phones.

I have spoken with TelusMobility tech support today to ask about RCS rollout to Pixel 4/4XL phones.. (I know, silly me!). I was unable to get any idea of dates and told pixel 4 is not supported ... There was no answer when the I pointed out that the ...

EricG by Just Moved In
  • 2 replies
  • 3 kudos

Verification codes

I have been unable to receive any verification codes for any 2 factor authentication. I have called Telus to inquire if something was blocked and they didn’t see anything on their end.I have checked my settings on my iPhone and nothing is blocked. Do...

8608 by Just Moved In
  • 1 replies
  • 0 kudos

Peace of Mind Connect Roaming question

I recently signed up for Telus Peace of Mind Connect plan with a phone and tablet. Have a question about roaming charge. When roaming to US with both phone and tablet, will it be Paying for $8/day for both phone and tablet (effectively $8/day for who...

Gerro by Just Moved In
  • 2 replies
  • 0 kudos

Peace Of Mind Connect Plan and Tethering Problem

I recently signed up for Telus Peace Of Mind Connect plan for my phone and tablet devices. The plan includes "Hotspot up to xxGB" as one of the services. My phone can create a WiFi hotspot, and my WiFi-only tablet successfully connects to Internet. M...

Gerro by Just Moved In
  • 0 replies
  • 0 kudos

vacation suspension changes

I am very upset. Last year, while snowbirding, I suspended my service. I was told the cost would be $30. per month to cover the cost of my device during my contract. I found it reasonable. This year, I have been told to suspend my service again, I mu...

CristyS by Just Moved In
  • 1 replies
  • 0 kudos
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