Black Friday order is not processed

[MuMu3]

I ordered a mobility plan with eSIM during black Friday and it is still not processed.

I really want to get it before next Monday due to some personal issue.

I am asking here as I I were not able to call in (always need to wait) and there is no online live agent possible...

I already sent a private message to @TELUS_Support today but no reply yet...

Thank you in advance!

[MuMu3 · Accepted solution]

I resolved it by visiting a store. Thanks for the help.

[TELUS_Support]

Thanks for letting us know. 

[Darby1]

What did the store do for you? I’m in a similar boat.