Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! New iPhone and Apple Watch plan

Hi there, currently have an Apple Watch (with $10 plan) attached to an iPhone. Question is if I upgrade to an iPhone 11 do I have to do anything with my Apple Watch (other than pair it with the new iPhone)? ie. do I have to contact Telus to do anythi...


I am still unable to receive any of my emails . I am so frustrated. I have talked to Telus and they say they are working on it. What more can I do???

Syoung by Just Moved In
  • 2 replies
  • 0 kudos

How to deactivate mobile phone voice mail.

If I cannot be reached on my mobile phone, I don't want people to be able to leave a voice mail. How do I deactivate voicemail on the mobile? The phone should ring forever and never ever should it go to voice mail.

yalhi by Just Moved In
  • 1 replies
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Resolved! Unable to Roam with Verizon in USA

First I had a iPhone 8plus, romaine worked perfectly on all carriers (att, T-Mobile, Verizon).I just purchase a new iPhone 11 unlocked from the Apple store in the USA.I am unable to connect to the Verizon network in the USA with the new phone.Att and...

Jlb by Just Moved In
  • 2 replies
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TELUS is a great company

I just wanted to post how TELUS truly is a great company for customer service.. I’ve been a customer for 7 years , after losing my job and certain issues along the way, TELUS has always been able to extend my payment (which I paid) and has always bee...

Paying off partial device balance

HiI was curious my husband and I still owe around 480 each on our devices would TELUS allow us to pay off around 250 each? Or does it have to be in fullThanks!

xAngel87x by Just Moved In
  • 1 replies
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Piece of Mind or Simple Share

Can i add a tablet and apple watch to one of these plans. Would it share the data. Say piece of mind 10 or 29? How much does it cost?ive seen tablet only plans but i just want to use my phones plan data.Currently with Rogers and have a tablet and pho...

DaveW by Just Moved In
  • 3 replies
  • 0 kudos

Access call history from 1 year ago

I'm on a prepaid account and need to see my call logs from a year ago (past 90 days). I contacted support and unfortunately they weren't sure, but I had to send an email. Does anyone know if it's possible to get my call logs from past 90 days, especi...

CharSeb by Just Moved In
  • 0 replies
  • 0 kudos
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