Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Latest topics

Application of EPP discount

Hi! I'm considering upgrading my phone and when I do a simulation of the expected monthly cost, I get X$ (the amount doesn't matter for this question). Is the amount showing including the EPP discount or am I to interpret this as the amount prior to ...

Nicholas by Just Moved In
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Top-up

I topped up my account with $25.00. I can see that it was accepted, but my phone is "saying" insufficient funds to even call Telus. I am very disappointed with this phone!

Resolved! 5G

Today the opposition parties asked the Prime Minister to ban Huawei from building the 5G network. However, Telus says "5G has arrived". Is 5G still coming, or is it already here? Thanks,Shane.

Shane by Leader
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Telus Email to Text Server- Message Delays

I use the Telus email to text server (10 digit phone number@msg.telus.com) to receive alarms for my homes' security system. Prior to August 2020 the messages would be delivered within a minute. However lately the messages don't always deliver within ...

HrabecB by Just Moved In
  • 578 Views
  • 3 replies
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In Stock (?)

Hello everyone, I recently ordered the iPhone 12 Pro Max, and while doing so the TELUS website said “available in stock online” but after going through and placing the order I was told in my confirmation email that my order would begin shipping withi...

Braxxo22 by Just Moved In
  • 498 Views
  • 1 replies
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Resolved! Prepaid plan top-up receipt?

I currently have a pre-paid plan and I topped up some money. My credit card was charged for that amount as well as tax / service fees. If I look in my transaction history on the website, only the top-up amount shows up. Where can I get a sales receip...

leodw1200 by Just Moved In
  • 619 Views
  • 2 replies
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