Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

The streaming services

Hi I've got the streaming package with Apple tv, discovery etc but it has ads how can I get rid of them on the promo for it it states its the premium of theses channels so I assumed that meant NO ads. Can someone help and happy holidays for whatever ...

Pre-authorized billing issue

I keep receiving notice of having my mobility service being discontinued for non-payment, despite having a pre-authorized credit card set up, and having all my accounts paid in full. Why????

Melcp by Just Moved In
  • 1 replies
  • 0 kudos

account suspention

I have recently signed up for telus 5g plan and only 1 hour after I signed up (3 days ago) they suspended my account for no reason, with no warning. I immediately called the number provided to me to help solve the problem, and they sent me an email a...

joshleach by Just Moved In
  • 1 replies
  • 0 kudos

Spam Calls and Roaming Robbery

On my usual day to day phone use when in Canada I get a frustrating number of Spam calls. This is infuriating and time wasting but at least I'm not charged extra to hear them when at home. (Side note: Is there nothing that phone companies can do to s...

Resolved! 5G

Does anyone have this issue ? When you are supposed to be in a 5G area you get 5G plus then it returns to LTE never just 5G, the plus area is small but when in a 5G area it should stay on 5G not LTE. Occasionally if you surf the will flas...

nash211 by Coach
  • 6 replies
  • 0 kudos

5G / LTE B71 (600 MHz) Montreal

Hi,is it normal that there is 600 MHz antennas liste in the database of a tower near me in the east of Montreal not powered? Additionally I am not seeing them with the app I have on my S20 5G. Powering those antennas would greatly improve the recepti...

Mathsss by Organizer
  • 9 replies
  • 1 kudos
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