Mobility Services
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Latest topics

Stream+ Premium unable to active the subscription

Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...

ompala by Neighbour
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  • 14 replies
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Resolved! Is the website flakier than normal right now?

I recently changed my plan and my call control was taken off. I've added it back but when I try to look at my call log or add to the 'accepted list' I get nothing. Tried a different browser, same thing. Logged in from my phone and I don't even see a ...

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Useless customer service

I placed an order on Nov 29 for 2 new iPhone 16 Pros. There has been no movement on the order and I got a call on last Saturday and they left a voicemail saying there were some details that they needed before my order could be completed. I called bac...

TrevorJ by Neighbour
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  • 2 replies
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Telus Mobility Gateway IP Is From England

Hello, I am wondering why my cellular device (iPhone 15 with iOS 18.1.1) is showing me my cellular gateway IP address is located in England? I have no VPN running, and am not connected to WiFi, either. Solely running on Telus Mobility data. I’ve incl...

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wetwilly by Neighbour
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  • 2 replies
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Wifi Calling

Greetings!I have gone through the tutorial here and a few of them online, but there is no way, it would seem, for me to access wifi calling on my Galaxy S22 Ultra. Is there something I'm missing? Anyone who has done this, can you tell me if there was...

Unprofessional Call Experience

I just called the Telus webstore on December 9, 2024 and proceed to be on hold for two hours, which isnt a big deal i get they are busy however when I FINALLY get a hold of someone all I hear on the other end is either someone having sex or watching ...

Disney Plus 24 month promo. No code?

I recently upgraded my phone, and the promotional plan includes 24 months of Disney Plus. However, there doesn't appear to be any information on this in any documents that I received. I selected that plan, in part because of this feature. How do I ac...

Stream+ Premium TELUS Films & Series Activiation

I activated Stream+ Premium November 26 and wasn;t able to activate Disney+ and Amazon until I spent almost 4 hours on the phone with customer support. I have still not been able to activate Telus Films & Series as it errors out everytime whether on ...

Siegs13 by Organizer
  • 250 Views
  • 0 replies
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