Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Bad service

Does anyone living in Rosedale (red deer) have the worst service, always cutting out, no one can ever hear you?

Rachelc by Neighbour
  • 2392 Views
  • 2 replies
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Switching Carrier + Prepaid Plan + eSIM + Smartwatch LTE

I am currently with Koodo, on a monthly prepaid plan. Can I switch to Telus, porting my current number over to a Telus Prepaid Monthly plan but have my activation be on an eSIM voucher instead of a physical SIM card & will I be able to use the number...

Enursha by Neighbour
  • 2178 Views
  • 1 replies
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Speed

Telus hub has been cutting out for past week every 20-30 minutes. Cannot watch any movies, no bandwidth at all. Support not returning calls. **bleep** SERVICE.

Esim and Prepay

HiMy wife and I are travelling to Vancouver on Saturday and I’m trying to find out whether the Telus prepay plans work with an eSim as that seems the best way to ensure we’re connected as soon as we arrive. Any advice greatly appreciated.

Resolved! Billing Start Date

Hello, I'm looking to port over to Telus this month or next. I was wondering, does my billing date start on the day I port over? I want my billing cycle to start on the first of the month and thought, if I port on the first, I will get billed on the ...

samsvoc by Organizer
  • 3768 Views
  • 1 replies
  • 0 kudos

Telus messed up

Telus corporate store switched me from Business account to Consumer and told me they have added my credit card as pre-authorized payment, but found out there was no credit card added and a payment was missed. Been a customer of Telus for more than 10...

Bipk92 by Neighbour
  • 2112 Views
  • 1 replies
  • 0 kudos