Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! telus device care is a joke

just an FYI to those of you paying monthly for telus device care. Expect to pay a hefty deductible if you want a replacement phone. I've got replacement phones in the past with no issues. My galaxy s10+ was having issues recently. So I call to get a ...

Resolved! Dealing with robocalls

In the last two months I've been receiving 20-30 calls per day from random international numbers like Morocco, Somalia, Dominican Republic, Nicaragua, Guatemala, Benin, Botswana, El Salvador, Lithuania, Zimbabwe, etc. Sometimes they call 2-3 times wi...

Resolved! Six UC3

This number 403-808-XXXX (XXXX changes every time to a different numbers) repeatedly call our Cell. number 403-808-4031. When we return the call to the telephone numbers which had just called us we hear the following message:Six UC3 the number you ar...

Manou by Just Moved In
  • 1797 Views
  • 2 replies
  • 0 kudos

Why is MMS not supported on WiFi Calling at Telus?

I'm moving to a new home that is just outside your coverage area and so I need to use WiFi Calling for services. It works fine except that you don't support MMS so when someone sends me a picture I get an error message instead. My wife is a Rogers cu...

VernD by Just Moved In
  • 2561 Views
  • 2 replies
  • 0 kudos

Helpp

How to register my new telus sim card with an existing phone number from a different carrier

RajaaS93 by Just Moved In
  • 1862 Views
  • 2 replies
  • 0 kudos

No busy tone - Telus Mobility just hangs up

Several times I called a number on my smartphone and Telus dial, then quickly hang up without a sound. I just realized this is how it behaves when a land line is busy. Can't we get an alert, a sound or some clear signal of this situation?

lleblanc by Neighbour
  • 1965 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Is it possible to allow 3 voicemails , then your voicemail is full ?

Wangiri (one ring drop) spam

I am receiving hundreds of one-ring drop spam calls daily. I have unknown caller notifications turned off, but my Fitbit still buzzes. I need to receive intentional calls for work. What is Telus doing to control this abuse of their network?

MatthewF by Just Moved In
  • 1776 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours