Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Receiving texts from England

Is there a charge for incoming texts from England? I have a contract with a client out of the UK, and it would be handy to have them be able to text me with any updates.

KathG by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Activation Fee?

Hi I'm with Rogers and am looking to move to another provider. Does Telus charge an activation fee? I am looking to buy the new iPhone 8 Plus and a phone for my wife this weekend and appreciate your insight. Regards, Theo

TheoT by Just Moved In
  • 4 replies
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Resolved! CRTC Emergency Broadcast to Cell phones

To start, I already emailed telus, and received an answer from any "telus" employee need not reply if it will be about not being able to. So, the question..How do I opt out of this????.. I can not believe this is FORCED on me and that there...

tigger5 by Helpful Neighbour
  • 35 replies
  • 0 kudos


I have telus 10 gb for 60 dollar plan but now i need a phone but i dont want to change plan can i do this

Usi by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Mobile Internet Plans Needs Upgrading?

Hey Telus,I am a rural customer with no services in our area other than LTE TOWERS. We currently have Mobile internet through another company but the overages are outrageous. Paying around $260 for 100GB.I noticed that your company offers 500GB plan ...

Resolved! Overcharged bill - charged twice

So I recieved my Telus bill, and it was an outstanding 320 dollars?! I knew this couldnt be possible and checked to see why! The bill stated that I had 209 unpaid dollars from my last bill, which I HAD PAID and I have the receipt for, I have been cha...

Ansh15 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Block text msgs

How can I block texts without Telus still counting it as usage? If it takes blocking this person's calls too, at this point I have no problem also. It's the only one who sends repetitive texts - and then sends emoji as separate texts and rarely answe...

CelLuna by Just Moved In
  • 5 replies
  • 0 kudos