Ever since a software update last year, my VoLTE toggle in settings/connections/mobile networks is now gone. Anyone else experience this? Telus told me to call Samsung and Samsung told me to call Telus......Samsung Galaxy Note 20 ultra SM-N986W
I've been on a "Peace of Mind Connect" plan for a few months now with a phone and two data devices (3 SIMs). The plans allow unlimited number of devices to share one data bucket (15GB in my case) with no additional charges per device. I pay one fee p...
I am a new user from the US who has settled in QC. I purchased a prepaid sim and registered successfully. When I try to download however the myTelus app, either via searching for it via Google or links directly from the Telus website, it results in a...
I was offered a mobile phone deal for my wife and I of 30gb each for data for 125.00. I did not accept the offer right away but they are calling back in a week, how do I make sure this offer is legitimate? Has anyone else received this offer? Thanks
Hello community!New here and having some trouble with the below…How on earth do I connect my iPad Mini (6th gen) to the Unlimited 30 plan I just switched to from POM 20GB? Switched because Telus rep. told me I can share any Unlimited plan data with m...
My email keeps disappearing from my Telus account. It has occurred 2 times. I contact tech support and it the messages are reinstated. These are messages in my inbox and in folders.The tech is saying it is because I am using iCloud as well. This hasn...
Heyo Telus neighbourhood!I'm hoping someone can help answer this, I did look online and only found a wee bit of information dating back to 2004 & 2013.I just noticed on my data usage under text messages there is a new section called "Spark Sampler". ...
Hello,I'm trying to send SMS to my phone using the email gateway "@msg.telus.com", which works fine when I use my gmail account, but when I use my Yahoo account I get this error: Sorry, we were unable to deliver your message to the following address....
I’m trying to understand the data behaviour at our cottage (1h north of Gatineau Quebec). It seems like a data throttling problem and not a connection/signal problem…My iPhone 12 Pro shows LTE with two bars but my data is usually not working at all. ...
