Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Can't turn off incoming caller ID block

Hello,With working from home and occasionally needing to use my personal cell to call outside clients, I've been blocking my outgoing caller ID with #31#. Yesterday I went to do this again, but instead of googling the code, (I thought I had it memori...

Mrrrrrrrr by Just Moved In
  • 2 replies
  • 0 kudos

No data on 3g

Hey,I only get data on LTE. I live in a poor service area and frequency switch to 3g. But whenever my phone switches I lose data. Way better signal on 3g but yet no data, not even slow data. Did Telus discontinue 3g data?

Bucky676 by Friendly Neighbour
  • 2 replies
  • 0 kudos

Question about iphone constantly going into no service

My wife and I both have iphone with Telus, I have a iphone 8 and she has a iphone 6. For the past couple weeks at our house we don't have the best service her like 2-3 bars but anyways for some reason her phone will go to no service even with my telu...

Doanvonp by Neighbour
  • 7 replies
  • 0 kudos

Resolved! Switching from a prepaid to postpaid plan online?

Hi,I am having trouble purchasing the 75$ peace of mind plan online (with bring your own device). I currently have a prepaid plan with Telus. When going through the website I am prompted to log out and create a new mobility account (like this: https:...

Pixel 3xl to iPhone Photo Messages

MMS photo messages to iPhone enabled family members in US do not arrive from our Pixels. Their carrier is xFinity -- is there anything that needs to be done other than making sure the iPhone MMS setting is turned on?

bskitmor by Organizer
  • 4 replies
  • 0 kudos

Resolved! voice mail

i need help to set up my voice mail

JustLinda by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Bundling of Corporate Mobile Plans with home services

I have Telus Home Services (Optik TV and Internet), and I'm looking to change mobility. I am eligible for corporate plans through Telus. Can these be bundled with my home services for additional discounts? Thanks

docmarts by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Simple Share

Hi. I am looking for a family plan where me, my mom, and my dad can all share data but have our own phone numbers. I was looking at Telus Simple Share plans. I am wondering how much it costs to add a family member so we all have access to talk, text,...

Why do I get charged for Picture Messaging

I have a Telus Prepaid account with a text and picture messaging package. Why do I get charged for 7 kilobytes of data (an extra $0.02 charge) for each picture message I send? I would think that the cost of data to send the picture should be included...

JimJam by Just Moved In
  • 1 replies
  • 0 kudos