Looking for some help here -I’m trying to port my phone number from Rogers. I went through the MyTelus app - requested the # change, input my account info and got the confirmation text with my Rogers SIM card in the phone. I replied “yes” and the num...
How do I set up Call Control on my mobile phone?
I have a OnePlus 9 5G phone from T-Mobile & I am using it on TELUS - I can not access 5G why? The 5g dose not even show up in the phone. I was told to get a new sim which cost me 16.95 at the TELUS store as it would not let me order one online for 10...
I maintain a personal hone number using a prepaid Talk and Text 100 plan, as my employeer insists that I use thier cell phone and number for work. I would still like to use my personal number for online account that require One Time Passwords that ar...
Hi there, We have an MF279 SmartHub. Have only had it a few weeks and are less than thrilled about it, but it was the cheapest option we could find for internet where we live. We have been following all the recommendations to help it get the best rec...
Telus needs to make changes to their mobility rules. I am outside of Canada/USA. I needed to call my credit card company. The back of my card says that if I am outside of Canada/USA I should call collect. Telus does not allow cllect calls to be place...
Hello,On August 2021, I made a request to shut down temporarly my Telus services for my mobile device. However, I recently received a message that I haven't paid a Telus bill and obviously do not want this to degenerate.Whenever I try to login to the...
I ended up switching providers from Roger's to telus. I ordered two phones online and the plan as they had a better deal online this was in late December. I still have no heard back on when I will be receiving the confirmation email. Curious if anyon...
Hello, I am wondering if anyone can answer this question. I am wanting to order phones and set up plans online but is there somewhere you can do it but also keep your same number? We are currently with Koodo but we want to keep our phone numbers. Doe...
Hi,I received a new unlocked Pixel 6 Pro today and want to transfer the eSIM of my old Pixel 4 to it. Unfortunately, the battery of my old phone died so I can't use it to call the support. I'm also not able to visit a shop in the next few days. Is th...
