Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever it is, and I simply can NOT end the process. Supposedly the account cancelled - but the billings continue FOR A SERVICE I DO NOT HAVE, and have not had. It is dropping my credit rating, and since we have to renew our mortgage in a couple months, this could cost us THOUSANDS of dollars. Is there any way to contact someone at Telus that will ACTUALLY end this nightmare? Or do I start a class-action lawsuit, or contact RCMP commercial crime, or what?
