Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Shady Telus... Mobile data disabled, still being charged usage!

I travel for work and while travelling, I purchase (and use) lots of data. I'm nearing my data limit, so I disabled my mobile data a few days ago, since I'm currently in a place where I get wifi. I'm still being charged for data usage. Furthermore, m...

omellil by Just Moved In
  • 4 replies
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Resolved! Travel to Australia

Hi there. Traveling to Australia for a month. Samsung GS7. Suggestions for using phone there. Purch roam plan? Thx

RichOz by Just Moved In
  • 1 replies
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Telus Cellular Network Coverage Map Reporting tool broken?

I tried different browsers, same result. I get an error message saying the area I am reporting has no coverage. Additionally, should you search by location, you'll end up seeing a purple pointer. Telus' "other" green pointer is somewhere near the NWT...

Dwayne888 by Helpful Neighbour
  • 2 replies
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Min $3 dollar 5 min talk rate plan change

So. Starting Oct 2nd people like my dad will have to pay min $3 dollar for 5 mins of talk and after that pay per min is going up 10 cent from 0.50 to 0.60. Is this currant? Correct? My dad only needs the phone for like phoning Bcaa if he needs. I see...

Resolved! Caller ID

Sometimes my caller ID works just fine but I've been having lots of issues with the number being displayed in a weird format. The problem is only with long distance calls. I'll give some examples in the exact format I received them (except I'll chang...

Darkbob by Organizer
  • 4 replies
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Resolved! US Partner?

So when we are in the USA, who does Telus partner with? You are bound to be roaming on Tmobile, AT&T, Verizon or Sprint but which one(s)? (Edit: My wife is in San Francisco right now and she's roaming on Tmobile so that's one partner for sure - there...

Darkbob by Organizer
  • 3 replies
  • 0 kudos

Resolved! Subway service?

After reading an article in the Globe & Mail today (Aug.27), I realized that the terrible wi-fi service I get on the Toronto subway system is not the TTC's fault but the fact that the big wireless companies, like Telus, refuse to get on board. Telus ...

Vid by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! tax exempt first nations

Hello Im First Nations Indian and I’m a member with Koodo and TELUS. I’m just wondering if anybody has the TELUS tax exempt form link. Koodo sent me one but it says Koodo on it.Thank you in advance

Resolved! Mobility family plan

How much do I need to pay if I had a device to register as a second phone?As a recent customer any good deal that Telus can give if I get another to added in my family plan? How much and what kind of phone

Marjeane by Just Moved In
  • 1 replies
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